Let Them Play - FAQ

How do I bid on an auction?
What are the accepted methods of payment?
I’ve won the auction! What happens next?
I don’t live in the United States, can I still bid on your auctions?
Is there sales tax?
Is my purchase tax-deductible?
Will I receive a receipt?
I have questions, how can I get in touch with you?

How do I bid on an auction?

All our auctions are run through eBay.   To bid on an auction you must have an active eBay account.  If you don’t have an eBay account, go to www.ebay.com to register.  It’s fast and easy.   If you are an eBay member, you can access our auctions through the “Auctions” link on our homepage or click here.

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What are the accepted methods of payment?

All payments should be made in US Funds.  Currently the accepted methods of payment are Paypal and cashiers check.   If you are paying by cashiers check, please contact us at the end of the auction and let us know that’s how you will be paying. After you contact us, we will give you further instructions on where to mail it. Cashiers checks should be made payable to “Let Them Play.”  We suggest sending your cashiers check via a traceable source such as FedEx, Airborne Express, DHL, UPS or USPS insured mail.   However, the easiest and fastest way to pay is through Paypal.  To sign up for Paypal, go to www.paypal.com.   Sorry, we do not accept personal checks.

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I’ve won the auction!  What happens next?

What happens depends on what type of auction you win. Let Them Play has two different types of auctions:

  - Experience Auctions (non-tangible auctions i.e. “Lunch with Paula Abdul”)

 - Experience auction winners will be assigned a Let Them Pay representative to facilitate the fulfillment of the experience. This representative will contact the winner via phone or email shortly after the auction ends. Winners will also be mailed an official certificate detailing the experience they won.

  - Item Auctions (tangible auctions i.e. “Basketball Autographed by Carmello Anthony”)

 - Item auction winners will receive an email from Let Them Play shortly after the auction ends with payment instructions. We will contact the winner via email again when the payment is confirmed and the item ships.   Please see the individual auctions for details about shipping time, shipping cost and shipping services.

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I don’t live in the United States, can I still bid on your auctions?

Yes, most of our auctions will be open to international bidders. International buyers are responsible for the flat shipping cost stated in the listing plus an additional international shipping fees that apply including customs, VAT, duties, fees, tariffs etc., which may be assessed and due upon delivery of item.   Let Them Play cannot pre-determine these fees and are not responsible for the additional costs. 

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Is there sales tax?  

No sales tax is required in any of our auctions. 

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Is my purchase tax-deductible?

If your bid is for a tangible item with an estimated market value in the listing, typically the amount paid above the estimated value of the item is tax deductible.  However, we recommend consulting with a tax professional regarding tax deductions.

Will I receive a receipt?

Yes, anyone who wins our auctions will receive a receipt from Let Them Play. 

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I have questions, how can I get in touch with you?

We can be reached at info@letthemplay.org Monday-Friday from 9am-5pm.   Please read this FAQ first to make sure your question wasn’t already answered. 

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